Customer Service Rep in Grand Prairie, TX at LKQ Corporation

Date Posted: 12/9/2019

Job Snapshot

Job Description

Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

Essential Job Duties:

  • Handle phone and emails from customers.

  • Call center functions to provide quality customer service.

  • Ensure the company establishes and maintains constant communication with customers.

  • Understanding of eBay and eCommerce sites (i.e. LKQonline.com)

  • Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.

  • Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.

  • Generate sales from online leads.

  • Assumes other duties as assigned.


Company Overview:

LKQ Corporation (www.lkqcorp.com), an S&P and Fortune 500 (# 262) company, is a leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. LKQ has operations in North America, Europe and Taiwan. LKQ offers its customers a broad range of replacement systems, components, equipment and parts to repair and accessorize automobiles, trucks, and recreational and performance vehicles. Globally, LKQ has more than 1,700 operating locations and 52,000 employees. Come join our entrepreneurial, growth oriented culture, and be LKQ Proud!

Job Requirements

EDUCATION AND/OR EXPERIENCE: High School graduate required.

KNOWLEDGE/SKILLS/ABILITIES: Must have good written and verbal communication skills along and the ability to work well with others. Must have good customer relations skills.

MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.

PHYSICAL DEMANDS AND WORKING CONDITIONS: This position requires sitting, standing, bending, and lifting. Must be physically able to lift boxes weighing approximately 30 lbs. Must have the ability to work under conditions of frequent interruptions and be attentive to details.