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Keystone Automotive Operations: Customer Support Representative in Tualatin, OR at LKQ Corporation

Date Posted: 11/15/2018

Job Snapshot

  • Employee Type:
  • Location:
    Tualatin, OR
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Keystone Automotive Operations is an LKQ Company.

As a part of our continued growth, Keystone Automotive Operations is seeking a Customer Support Representative to join our team! You will be responsible for providing our customers a world class experience through excellent product knowledge and skilled use of our business systems. To excel in this position, you must be able to multitask, communicate well with others, and be very organized in tasks. The ideal candidate needs to be very goal orientated and willing to work at a very fast pace while maintaining the quality and accuracy set forth in the job expectations. If you like growth and working with happy, enthusiastic individuals, you'll enjoy a career with us!

Essential Job Duties:

  • Respond to incoming calls, including parts lookup and order entry;

  • Use of selling techniques to drive additional sales

  • Service call resolution or escalation, includes providing order and delivery status;

  • Provide assistance to customers in accordance with KAO call quality standards;

  • Perform all tasks to specified standards and metrics on a consistent basis