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Program Manager (Collections) in Nashville, TN at LKQ Corporation

Date Posted: 2/20/2019

Job Snapshot

Job Description

As a part of our continued growth, we are looking for dedicated and passionate Program Manager to join our team! The Program Manager will define and execute best practice strategies to manage aged receivables and optimize collection outreach activities to achieve targeted goals. They will supervise the collections practices of our regional and line of business collections teams. They will have responsibility for the functionality of systems solutions to effectively achieve their assigned goals. If you are looking for a fantastic career with great benefits and growth opportunity, LKQ is for you!


 Primary duties consist of:
•    Develop and implement collections processes and policies that improve the daily operations of the collections teams, ultimately resulting in improved cash flow and lower bad debt.
•    Optimize diligent cash collection and portfolio management by ensuring timely and accurate collections processes and practices.
•    Lead the efforts to implement and manage regionalized collections efforts.
•    Ensuring operational effectiveness through effective standards and reporting metrics.
•    Shaping, implementing, monitoring and continuously improving collections.
•    Partner with the Credit Team who establish credit granting procedures and risk management policies.
•    Partner with the AR team who administers and enforces cash application policies and procedures.
•    Recommends opportunities for and evaluates opportunities to offshore and outsourced functions to manage costs and increase service levels for the internal and external customers of supported by the department.

Other duties include:
•    Guiding the development of the North American regional collections teams.
•    Manage and prioritize all collection activities and risk mitigation activities across all North American business units in the US and Canada.
•    Partner in the formulation and maintenance of the monthly analysis of receivable reserves and allowance for doubtful accounts.
•    Actively engage legal team to manage high risk relationships and minimize exposure due to preference suits in bankruptcy cases.
•    Effectively coordinate with corporate and region management, other departments, and the field organization to ensure coordination of, and support for Collection activity.
•    Effectively manage the activities of offshore and outsourced support teams that directly support the North American Credit and Collection activity, ensuring adherence to service level targets and contractual obligations.
•    Develop and maintain departmental statistics which reflect the department’s effectiveness in process and enforcing adherence to policy.
•    Provide required documentation and review support for Sarbanes-Oxley compliance.
•    Manage and support relations with internal and external audit teams.
•    Develop, mentor and maintain a high functioning team.
•    Performs other related duties and participates in special projects as required or requested.


Company Overview:

LKQ Corporation (NYSE: LKQ), an S&P 500 and Fortune 500 company, is a leading global value-added distributor of vehicle repair parts and accessories. The Company is the leading North American provider of recycled automotive and aftermarket collision parts as well as specialty accessories for automobiles, trucks, recreational and performance vehicles.

LKQ Europe, with operations located in 15 countries, collectively is the largest distributor of automotive aftermarket mechanical repair parts and related products in Europe, holding leading market positions in the United Kingdom, Italy, The Netherlands, The Czech Republic and Slovakia. Globally, the Company has more than 1,100 operating locations and 40,000 employees.

LKQ has an entrepreneurial, growth orientated culture and since 2005 consolidated revenue has grown at a compound annual rate of 28%. Come join the family and be LKQ Proud!

We offer:

* Competitive Pay 401k Plan with generous employer match
* Insurance Plans for (Medical, Dental, Vision, Life and Disability)?
* Paid Holiday leave days and a Paid Time Off Program
* Tuition Reimbursement
* A top-notch leadership team with the experience needed to grow and develop your career

Job Requirements

 Education & Experience:
•    Bachelor’s degree required; Seven to nine years’ prior experience required in a Fortune 500 environment supporting, Retail, B2C, large and small commercial, and B2B industries.
•    Experience in leading and developing teams in resolving portfolios of large and small accounts, reducing aged A/R with maximum cash recovery and minimum.
Knowledge/Skills/Abilities:
•    Proven track record of minimizing portfolio collection risk and bad debt by establishing intelligent collections processes, thus reducing A/R delinquency and improving cash flow.
•    Demonstrated sound knowledge of Collection, Credit, and Cash Application systems and workflows.
•    Strong leadership, team development, mentoring/coaching, people management skills, as well as, very strong analytical skills.
•    Excellent verbal/written communication skills.
•    Maintain strong focus on details, working with complex issues.
•    Demonstrated ability to drive continuous improvement throughout the process and organization.
Machines, Equipment, and Software:
•    Computer, multi-user telephone system, copier, fax machine.
•    Proficiency in Microsoft Office, Excel, PowerPoint, and Word required.
•    Essential Physical Demands/Work Environment:
•    Ability to work under conditions of frequent interruptions and be attentive to detail.
•    Ability to travel as required.
•    Preferred Qualifications:
•    Degreed Accountant and/or Master’s Degree desired
LKQ offers competitive pay and a very generous Benefits package that includes:
 401k Plan with generous employer match, Insurance Plans for (Medical, Dental, Vision, Life and Disability), Paid Time-Off, Paid Holiday and Tuition Reimbursement program, and more!