Customer Service & Inside Sales Coordinator (3052 / 1806) in Bryant, AR at LKQ Corporation

Date Posted: 4/12/2018

Job Snapshot

Job Description

At LKQ, we realize that our people are our most valuable asset.
They are what set us apart from our competition. We are in a business that requires a high level of personal customer service and our customers’ perception of the entire company is created by their interaction with our sales and service employees. Our success and reputation have been built over the years by our valued employees. LKQ Team Members are the best in the business. As our company grows, we strive to continue to hire the best people.
We are currently looking for an Inside Sales Coordinator to join our established and growing company at our location in Bryant, Arkansas. The schedule for this full time position is M- F 8:00 am – 5:00 pm.
Job Summary: Responsible for selling company products and services via either inbound or outbound calls and/or face-to-face counter sales at the branch location. Coordinates in-house order filling activity and Route Salesperson(s)’ delivery activity to achieve the Company’s objective of excellent customer service.
 Essential Job Duties:


1. Generates revenue by promoting sales of new and existing products.


2. Initiates sales calls to existing customers to assess the need for replenishing inventories.


3. Assists “walk-in' customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.


4. Prospects and develops relationships with potential customers, or leads, to cultivate new business.


5. Provides ongoing customer and technical service on existing accounts.


6. Processes orders – performs order entry, reviews orders for correct handling, pricing, quantities and shipping data.


7. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.


8. May directly receive and process payment from walk-in customers.


9. Advises customer on substitution or modification of part when part requested is not available.


10. Dispatches delivery of orders, as necessary to comply with customer requests.


11. Assists with “check-in' and “check-out' process of Route Salespeople.


12. Observes changes in inventory so as to insure minimum stock levels.


13. Sets up special order part numbers that are not regularly stocked in the warehouse.


14. Coordinates with warehouse department to pull product(s) for customer.


15. Assumes other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

BasicQualifications (Minimum Required Experience, Education,Knowledge/Skills/Abilities, Essential Physical Demands):

EDUCATION AND/OR EXPERIENCE: One to two years of priortelephone sales, customer service relations and/or route sales required.

KNOWLEDGE/SKILLS/ABILITIES: Must be familiar with thecompany's products and procedures. Must be able to work in cooperation withothers. Must be attentive to detail and ensure accuracy in work assignments.Must be able to communicate effectively with others and be a team-player.Must have the flexibility to work variable schedules, including weekends.Must be able to convey product information and availability to customers.Must possess the ability to deal tactfully with customers. Must be organized,motivated, and a self-starter.

MACHINES, EQUIPMENT, AND SOFTWARE:Computer, 10-key calculator, multi-user telephone system, copier, faxmachine, and Microsoft Office software.

PHYSICAL DEMANDS: Must have the ability to workin an environment where frequent interruptions may occur. Must be able towork under pressure comfortably. May be required to move/lift up to 75pounds.

WORKENVIRONMENT: While performing the duties of thisjob, the employee is regularly exposed to moving mechanical parts. Theemployee is occasionally exposed to extreme cold and extreme heat. The noiselevel in the work environment is moderately loud.

PreferredQualifications:

High School graduate or G.E.D. equivalent preferred.

College coursework desired.

Prior automotive experience andknowledge of automotive parts.

DecisionMaking Examples:

Seek and develop new business

Establish how to best retain existing customer relationships

Problem-solve customer service issues

Benefit Options

Medical/Dental/Vision/LifeInsurance

Disability Insurance

401(k) with employermatch

Paid Holidays

Paid Time Off

Employee Discounts

LKQ is anEqual Opportunity Employer and offers a drug free work environment. Employmentwith LKQ is contingent upon successful completion of a criminal backgroundcheck* and may be contingent upon the successful completion of a pre-employmentdrug screening.

No contact fromrecruiters or agencies without a previously signed contract.

 

Interested in becoming a part of ourestablished and growing company?

(No phone calls,please)

Please submit resumesfor consideration to:

MorganBlair at mrblair@lkqcorp.com

Or

Attn: Morgan Blair,LKQ Corporation, 25631 I-30, Bryant AR 72022

 

 

 

*Theexistence of criminal conviction(s) does not constitute an automatic bar toemployment.

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