Customer Service Representative in Monroe, GA at LKQ Corporation

Date Posted: 6/27/2018

Job Snapshot

Job Description


Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.




Essential Job Duties


Handle phone and emails from customers



Call center functions to provide quality customer service


Ensure the company establishes and maintains constant communication with customers.


Understanding of eBay and eCommerce sites (i.e. LKQonline.com)


Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.


Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.


Generate sales from online leads


Assumes other duties as assigned

Job Requirements


Special Skills:


1. Common automotive knowledge (able to identify common parts such as headlights, tail lights, fenders, bumpers etc)


2. Basic Knowledge of how to use Microsoft Office (Word, Excel, Outlook)




EDUCATION AND/OR EXPERIENCE: High School graduate required.


KNOWLEDGE/SKILLS/ABILITIES: Must have good written and verbal communication skills along and the ability to work well with others. Must have good customer relations skills.


MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.


PHYSICAL DEMANDS AND WORKING CONDITIONS: This position requires sitting, standing, bending, and lifting. Must be physically able to lift boxes weighing approximately 30 lbs. Must have the ability to work under conditions of frequent interruptions and be attentive to details.


LKQ is an Equal Opportunity Employer and offers a drug free work environment. Employment with LKQ is contingent upon the successful completion of a criminal background check* and may be contingent upon the successful completion of a pre-employment drug screening.







*The existence of criminal conviction(s) does not constitute an automatic bar to employment.



Company Overview:

LKQ Corporation (NYSE: LKQ), an S&P 500 and Fortune 500 company, is a leading global value-added distributor of vehicle repair parts and accessories. The Company is the leading North American provider of recycled automotive and aftermarket collision parts as well as specialty accessories for automobiles, trucks, recreational and performance vehicles.

LKQ Europe, with operations located in 15 countries, collectively is the largest distributor of automotive aftermarket mechanical repair parts and related products in Europe, holding leading market positions in the United Kingdom, Italy, The Netherlands, The Czech Republic and Slovakia. Globally, the Company has more than 1,100 operating locations and 40,000 employees.

LKQ has an entrepreneurial, growth orientated culture and since 2005 consolidated revenue has grown at a compound annual rate of 28%. Come join the family and be LKQ Proud!
We offer:

• Competitive Pay 401k Plan with generous employer match
• Insurance Plans for (Medical, Dental, Vision, Life and Disability)?
• Paid Holiday leave days and a Paid Time Off Program
• Tuition Reimbursement
• A top-notch leadership team with the experience needed to grow and develop your career