Inside Sales Coordinator (3112 / 1806) in Port Allen, LA at LKQ Corporation

Date Posted: 4/4/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Sales
  • Experience:
    Not Specified
  • Date Posted:
    4/4/2018

Job Description

At LKQ, we realize that our people are our most valuable asset.
 
They are what set us apart from our competition. We are in a business that requires a high level of personal customer service and our customers’ perception of the entire company is created by their interaction with our sales and service employees. Our success and reputation have been built over the years by our valued employees. LKQ Team Members are the best in the business. As our company grows, we strive to continue to hire the best people.





We are currently looking for an Inside Sales Coordinator to join our established and growing company, based at our location in Port Allen, Louisiana. The schedule for this full-time position is M- F 8:00 am – 5:00 pm.





Job Summary: Responsible for selling company products and services via either inbound or outbound calls and/or face-to-face counter sales at the branch location. Coordinates in-house order filling activity and Route Salesperson(s)’ delivery activity to achieve the Company’s objective of excellent customer service.




 Essential Job Duties:


1. Generates revenue by promoting sales of new and existing products.


2. Initiates sales calls to existing customers to assess the need for replenishing inventories.


3. Assists “walk-in” customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.


4. Prospects and develops relationships with potential customers, or leads, to cultivate new business.


5. Provides ongoing customer and technical service on existing accounts.


6. Processes orders – performs order entry, reviews orders for correct handling, pricing, quantities and shipping data.


7. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.


8. May directly receive and process payment from walk-in customers.


9. Advises customer on substitution or modification of part when part requested is not available.


10. Dispatches delivery of orders, as necessary to comply with customer requests.


11. Assists with “check-in” and “check-out” process of Route Salespeople.


12. Observes changes in inventory so as to insure minimum stock levels.


13. Sets up special order part numbers that are not regularly stocked in the warehouse.


14. Coordinates with warehouse department to pull product(s) for customer.


15. Assumes other duties as assigned.








To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

Basic Qualifications (Minimum Required Experience, Education, Knowledge/Skills/Abilities, Essential Physical Demands):



EDUCATION AND/OR EXPERIENCE: One to two years of prior telephone sales, customer service relations and/or route sales required.



KNOWLEDGE/SKILLS/ABILITIES: Must be familiar with the company's products and procedures. Must be able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work assignments. Must be able to communicate effectively with others and be a team-player. Must have the flexibility to work variable schedules, including weekends when needed. Must be able to convey product information and availability to customers. Must possess the ability to deal tactfully with customers. Must be organized, motivated, and a self-starter.



MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key calculator, multi-user telephone system, copier, fax machine, and Microsoft Office software.



PHYSICAL DEMANDS: Must have the ability to work in an environment where frequent interruptions may occur. Must be able to work under pressure comfortably. May be required to move/lift up to 75 pounds.




WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is moderately loud.



Preferred Qualifications:


High School graduate or G.E.D. equivalent preferred.


College coursework desired.


Prior automotive experience and knowledge of automotive parts.




Decision Making Examples:


Seek and develop new business


Establish how to best retain existing customer relationships


Problem-solve customer service issues




Benefit Options



Medical/Dental/Vision/Life Insurance



Disability Insurance



401(k) with employer match



Paid Holidays



Paid Time Off



Employee Discounts





LKQ is an Equal Opportunity Employer and offers a drug free work environment. Employment with LKQ is contingent upon successful completion of a criminal background check* and may be contingent upon the successful completion of a pre-employment drug screening.



No contact from recruiters or agencies without a previously signed contract.



Interested in becoming a part of our established and growing company?



(No phone calls, please)





Please submit resumes for consideration to:





Amanda Sibley at alsibley@lkqcorp.com





Or





Attn: Amanda Sibley, LKQ Corporation, 1944 Commercial Drive, Port Allen, LA 70767



 



 



*The existence of criminal conviction(s) does not constitute an automatic bar to employment.

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