Inside Sales & Customer Service Coordinator (3185 / 1806) in Oklahoma City, OK at LKQ Corporation

Date Posted: 4/6/2018

Job Snapshot

Job Description

About LKQCorporation

LKQ Corporationis the largest nationwide provider of aftermarket collision replacementproducts, recycled OEM products and refurbished OEM collision replacementproducts such as wheels, bumper covers and lights. Additionally, we are aleading distributor of paint and body shop supplies.  We serve tens of thousands ofcollision-repair businesses, mechanical service shops and vehicle dealershipsthroughout the United States and Canada. LKQ also has operations in the United Kingdom, the Benelux, France,Mexico and Central America.

At LKQ, werealize that our people are our most valuable asset. They are what set us apartfrom our competition. We are in a business that requires a high level ofpersonal customer service and our customers’ perception of the entire companyis created by their interaction with our sales and service employees. Oursuccess and reputation have been built over the years by our valued employees.LKQ Team Members are the best in the business. As our company grows, we striveto continue to hire the best people.

We are currentlylooking for an Inside Sales Coordinator tojoin our established and growing company at our location in Oklahoma City, Oklahoma.  The schedule for this full time position is M- F 8:00 am – 5:00 pm. 

JobSummary: Responsible for selling company products and services via eitherinbound or outbound calls and/or face-to-face counter sales at the branchlocation. Coordinates in-house order filling activity and RouteSalesperson(s)’ delivery activity to achieve the Company’s objective ofexcellent customer service.

 Essential Job Duties:

1.Generates revenue by promoting sales of new and existing products.

2.Initiates sales calls to existing customers to assess the need forreplenishing inventories.

3.Assists “walk-in' customers with sales of product and/or services, respondsto questions regarding parts, pricing, services, etc.

4.Prospects and develops relationships with potential customers, or leads, tocultivate new business.

5.Provides ongoing customer and technical service on existing accounts.

6.Processes orders – performs order entry, reviews orders for correcthandling, pricing, quantities and shipping data.

7.Informs customer of unit prices, shipping date, anticipated delays, and anyadditional information needed by customer.

8. Maydirectly receive and process payment from walk-in customers.

9.Advises customer on substitution or modification of part when partrequested is not available.

10.Dispatches delivery of orders, as necessary to comply with customerrequests.

11.Assists with “check-in' and “check-out' process of Route Salespeople.

12.Observes changes in inventory so as to insure minimum stock levels.

13. Setsup special order part numbers that are not regularly stocked in thewarehouse.

14.Coordinates with warehouse department to pull product(s) for customer.

15.Assumes other duties as assigned.

Toperform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

Job Requirements

BasicQualifications (Minimum Required Experience, Education,Knowledge/Skills/Abilities, Essential Physical Demands):

EDUCATION AND/OR EXPERIENCE: One to two years of priortelephone sales, customer service relations and/or route sales required.

KNOWLEDGE/SKILLS/ABILITIES: Must be familiar with thecompany's products and procedures. Must be able to work in cooperation withothers. Must be attentive to detail and ensure accuracy in work assignments.Must be able to communicate effectively with others and be a team-player. Musthave the flexibility to work variable schedules, including weekends. Must beable to convey product information and availability to customers. Mustpossess the ability to deal tactfully with customers. Must be organized,motivated, and a self-starter.

 MACHINES, EQUIPMENT, AND SOFTWARE:Computer, 10-key calculator, multi-user telephone system, copier, faxmachine, and Microsoft Office software.

PHYSICAL DEMANDS: Must have the ability to workin an environment where frequent interruptions may occur. Must be able towork under pressure comfortably. May be required to move/lift up to 75pounds.

 WORKENVIRONMENT: While performing the duties of thisjob, the employee is regularly exposed to moving mechanical parts. Theemployee is occasionally exposed to extreme cold and extreme heat. The noiselevel in the work environment is moderately loud.


High School graduate or G.E.D. equivalent preferred.

College coursework desired.

Prior automotive experience andknowledge of automotive parts preferred 

DecisionMaking Examples:

Seek and develop new business

Establish how to best retain existing customer relationships

Problem-solve customer service issues

Benefit Options


Disability Insurance

401(k) with employermatch

Paid Holidays

Paid Time Off

Employee Discounts

LKQ is anEqual Opportunity Employer and offers a drug free work environment. Employmentwith LKQ is contingent upon successful completion of a criminal backgroundcheck* and may be contingent upon the successful completion of a pre-employmentdrug screening.

No contact fromrecruiters or agencies without a previously signed contract.


Interested in becoming a part of ourestablished and growing company?

(No phone calls,please)

Please submit resumesfor consideration to:

Greg Garcia at




Attn: Greg Garcia, LKQ Corporation, 2000 South Council Road, Suite 101.,Oklahoma City OK 73128




*Theexistence of criminal conviction(s) does not constitute an automatic bar toemployment.