Keystone Automotive Operations: Bilingual Customer Support Representative in Exeter, PA at LKQ Corporation

Date Posted: 11/8/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Exeter, PA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/8/2018

Job Description

Keystone Automotive Operations is an LKQ Company.

As a part of our continued growth, Keystone Automotive Operations is seeking a Customer Service Representative to join our team! You will be responsible for providing our customers a world class experience through excellent product knowledge and skilled use of our business systems. To excel in this position, you must be able to multitask, communicate well with others, and be very organized in tasks. The ideal candidate needs to be very goal orientated and willing to work at a very fast pace while maintaining the quality and accuracy set forth in the job expectations. If you like growth and working with happy, enthusiastic individuals, you'll enjoy a career with us! Essential Job Duties:

Communicate directly with customers and distribution centers to facilitate returns, and resolve shipping and product issues.

 
  • Handle inbound communications from customers via phone, fax and email
  • Provide quality customer service in line with designated standards
  • Work with distribution centers, third-party carriers, and suppliers to resolve customer facing issues
  • Maintain communication with customers throughout resolution process
  • Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries
  • Process special orders
  • Assume other duties as assigned
  • Additional related duties may be assigned as needed

Job Requirements

Company Overview: LKQ Corporation (NYSE: LKQ), an S&P 500 and Fortune 500 company, is a leading global value-added distributor of vehicle repair parts and accessories. The Company is the leading North American provider of recycled automotive and aftermarket collision parts as well as specialty accessories for automobiles, trucks, recreational and performance vehicles. LKQ Europe, with operations located in 15 countries, collectively is the largest distributor of automotive aftermarket mechanical repair parts and related products in Europe, holding leading market positions in the United Kingdom, Italy, The Netherlands, The Czech Republic and Slovakia. Globally, the Company has more than 1,100 operating locations and 40,000 employees. LKQ has an entrepreneurial, growth orientated culture and since 2005 consolidated revenue has grown at a compound annual rate of 28%. Come join the family and be LKQ Proud! We offer: • Competitive Pay 401k Plan with generous employer match • Insurance Plans for (Medical, Dental, Vision, Life and Disability)? • Paid Holiday leave days and a Paid Time Off Program • Tuition Reimbursement • A top-notch leadership team with the experience needed to grow and develop your career