Retail Sales in Romulus, MI at LKQ Corporation

Date Posted: 2/10/2018

Job Snapshot

  • Employee Type:
  • Location:
    Romulus, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Essential Job Duties:

  • Assist “walk-in” customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc.

  • Processes orders – performs order entry, reviews orders for correct handling, pricing, quantities and shipping data.

  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.

  • Will directly receive and process payment from walk-in customers.

  • Responsible for cash, check, Credit Card handling and balancing.

  • Advises customer on substitution or modification of part when part requested is not available.

  • Coordinates with warehouse department to pull product(s) for customer.

  • Assumes other duties as assigned.

Job Requirements

Basic Qualifications

EDUCATION AND/OR EXPERIENCE: One to two years of prior telephone sales, customer service relations

and/or route sales required.

KNOWLEDGE/SKILLS/ABILITIES: Must be familiar with the company's products and procedures. Must be

able to work in cooperation with others. Must be attentive to detail and ensure accuracy in work

assignments. Must be able to communicate effectively with others and be a team-player. Must have the

flexibility to work variable schedules, including weekends. Must be able to convey product information

and availability to customers. Must possess the ability to deal tactfully with customers. Must be

organized, motivated, and a self-starter.

MACHINES, EQUIPMENT, AND SOFTWARE: Computer, 10-key calculator, multi-user telephone system,

copier, fax machine, and Microsoft Office software.

PHYSICAL DEMANDS: Must have the ability to work in an environment where frequent interruptions may

occur. Must be able to work under pressure comfortably. May be required to move/lift up to 75 pounds.

WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly exposed to

moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The

noise level in the work environment is moderately loud.

Preferred Qualifications:

High School graduate or G.E.D. equivalent preferred. College coursework desired. Prior

automotive experience and knowledge of automotive parts.


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